Returns & Exchanges
At High Country Gardens, we want you to be completely satisfied with your sustainable fashion choices. If your purchase isn't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging and include the packing slip to ensure your refund is processed accurately.
- 3.Attach the Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return parcel.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number handy until your refund is confirmed via email.